Google just released a free 411 service. I just tested it out and found it interesting. It is entirely automated and relies on voice recognition when performing the lookup. Thus, you never actually speak with a human. My initial test was successful and so I will continue to try it out. Here are the details:
Phone: 800-GOOG-411 (800-466-4411)
YouTube Video of the service:
[youtube]http://www.youtube.com/watch?v=cN0q8SvlQAk[/youtube]
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